Return Policy

We want you to be satisfied with your purchase.

Returns

We accept returns within 30 days of delivery if:

  • The item is unused and in original condition
  • The item is defective or damaged upon arrival

Non-Returnable Items

For hygiene and safety reasons, opened or used patches cannot be returned, unless defective.

Refunds

Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed to your original payment method within 5–10 business days.

How to Start a Return

Please contact us at Metapatch@hotmail.com with your order number and reason for return.

Shipping costs are non-refundable unless the item was defective.